PRIVACY POLICY 

PRIVACY POLICY

Effective Date: [01/01/2022]
Last Updated: [02/09/2025]

This Privacy Policy explains how FINA MedSpa & Wellness (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website www.finamedspa.com (“the Website”). Please read this Privacy Policy carefully before using the Website or submitting any personal information to us.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of the Website.

We may update this Privacy Policy periodically. Any modifications will be effective upon posting the updated policy on the Website, and your continued use of the Website constitutes acceptance of these changes. The “Last Updated” date reflects the most recent modifications.

 

1. INFORMATION WE COLLECT

We collect personal and non-personal information to enhance your experience and provide our services. The types of data we collect include:

A. Personal Data

This includes information that identifies you, such as:

• Name, email address, phone number, and address.

• Information provided when you book an appointment, subscribe to our newsletter, or contact us.

B. Derivative Data (Automatically Collected Information)

• IP address, browser type, device information, operating system, and access times.

• Pages you visit before and after using our Website.

C. Financial Data

• Payment details when making a purchase (e.g., credit card, bank information).

• We do not store financial data; all transactions are processed through Stripe. Please review their Privacy Policy for details on data security.

D. Social Media Data

• If you interact with us through Facebook, Instagram, or other social platforms, we may receive publicly available data such as your name, profile picture, and email.

• You can control what data is shared through your social media settings.

E. Data from Third-Party Sources

• Public databases, marketing partners, and other third parties may provide additional verification data.

• This data helps enhance security, personalize your experience, and improve our services.

F. Mobile Device Data

• Device type, manufacturer, operating system version, and screen resolution.

• This allows us to optimize the Website for your device.

 

2. HOW WE USE YOUR INFORMATION

We use the collected information for purposes including:

• Providing and managing services (booking appointments, processing payments, delivering products).

• Personalizing your experience on the Website.

• Improving our services (analyzing user behavior, conducting research, debugging).

• Ensuring Website security (fraud prevention, spam detection, unauthorized access protection).

• Marketing and promotions (sending you relevant offers and updates). You can opt out anytime.

• Legal compliance (responding to subpoenas, protecting our rights).

 

3. HOW WE SHARE YOUR INFORMATION

We may share your information with trusted third parties in the following circumstances:

A. Service Providers & Business Partners

• Hosting, payment processing, email delivery, analytics, and marketing services.

• We do not sell or rent your personal information to third parties.

B. Legal Requirements & Protection

• If required by law, court orders, or to protect against fraud, security risks, or unauthorized access.

C. Business Transfers

• In case of mergers, acquisitions, or transfer of assets.

D. Aggregated or Anonymized Data

• We may share non-identifiable data for marketing, research, or business insights.

 

4. HOW WE PROTECT YOUR INFORMATION

• We use industry-standard security measures to safeguard your personal information.

• While we take all reasonable precautions, no digital storage method is completely risk-free.

• If you suspect unauthorized activity, please contact us immediately.

 

5. HOW LONG WE RETAIN YOUR INFORMATION

• We retain your data only as long as necessary for our services, legal compliance, and business operations.

• When no longer needed, data is deleted or anonymized.

 

6. YOUR RIGHTS & CHOICES

A. Access & Control Over Your Data

You may have the right to:

• Request access to your personal data.

• Request correction or deletion of inaccurate information.

• Restrict or object to data processing for certain purposes.

• Withdraw consent (if previously given).

• Opt out of marketing emails by using the “unsubscribe” link.

To exercise these rights, email us at FinaMedSpa@gmail.com. We will respond within 30 days in accordance with applicable laws.

 

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies for:

• Website functionality (secure login, transaction processing).

• User experience improvements (analyzing site performance).

• Marketing & personalization (tailored content and targeted ads).

A. Managing Cookies

• Adjust browser settings to block or delete cookies.

• Opt out of interest-based ads using:

  • Network Advertising Initiative Opt-Out Tool

  • Digital Advertising Alliance Opt-Out Tool

 

8. THIRD-PARTY LINKS & SERVICES

• Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

• Review their policies before sharing personal information.

 

9. CHILDREN’S PRIVACY

• Our Website is not intended for children under 13.

• If we discover that we have collected data from a minor, we will delete it immediately.

• Parents who suspect their child has provided personal information should contact us immediately.

 

10. GDPR & CCPA COMPLIANCE (If Applicable)

If you are a California resident (CCPA) or an EU resident (GDPR), you may have additional rights, including:

• Right to Know – Request details about the data we collect.

• Right to Be Forgotten – Request deletion of your personal data.

• Right to Data Portability – Receive a copy of your personal information.

• Right to Opt-Out of Data Sharing – Restrict how your data is used.

To exercise these rights, contact us at FinaMedSpa@gmail.com.

 

11. SMS Communications Policy
By opting into SMS notifications from FINA MedSpa, you agree to receive text messages related to appointment confirmations, reminders, promotions, and post-treatment follow-ups.

• If you have consented to receive text messages from FINA MedSpa, you may receive text messages related to appointment confirmations, reminders, promotions, and post-treatment follow-ups. Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by texting 'STOP.' For assistance, text 'HELP' or visit our [Privacy Policy URL] and [Terms of Service URL].

• Messaging Frequency: Messaging frequency varies based on user activity and preferences.

• Opt-Out: You can opt out anytime by replying STOP to any SMS message.

• Help & Support: For assistance, reply HELP or contact us at (808) 900-8828 or FinaMedSpa@gmail.com.

• Message & Data Rates: Standard message and data rates may apply based on your mobile carrier.

• Third-Party Data Sharing: SMS consent is not shared with third parties for marketing purposes.

 

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

FINA MedSpa & Wellness
Address: 1188 Bishop Street, Suite 2705, Honolulu, HI 96813

Phone: (808) 900-8828
Email: FinaMedSpa@gmail.com